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FAQ
Need help with your order or have a question about one of our products? Contact our support team via service@horizonbluesolutions.com
Are the products 100% authentic?
Yes, all our products are 100% authentic from the St. Moritz brand. We are committed to quality and authenticity, ensuring you receive only items produced to the highest standards of our brand. By shopping with us, you can be confident you're purchasing genuine products designed and manufactured exclusively by St. Moritz.
Do you ship to any country?
Yes, our brand is global! We deliver to almost every country worldwide, ensuring our customers can enjoy our products no matter where they are. Whether you're in Europe, the Americas, Asia, Africa, or Oceania, we're ready to serve you with the same commitment and quality.
How long will it take to receive my order?
Our delivery time ranges from 3 to 7 business days, depending on the destination. This timeframe includes order processing and shipping. We work with reliable shipping services to ensure your purchase arrives as quickly as possible. If there’s any delay or issue with the delivery, our team is here to assist you.
How can I contact you?
You can reach us via our customer service email:
service@horizonbluesolutions.com
Our team is available to answer your questions, assist with your order, or resolve any issues. We’ll respond as quickly as possible, usually within 24 hours.
About us
With over 12 years' experience and more than 18,000 satisfied customers, St. Moritz is your trusted partner for high-quality products. Our team is ready to answer all your questions and offer you excellent service. Shop with us with confidence!